Skills report: rail telecoms under pressure

Published 5 March 2026

Rail telecoms is no longer a background utility. It is a hard constraint on programme delivery.

Across Control Period 7, 2024 to 2029, Network Rail’s focus is clear: safety, reliability, asset renewals and digital readiness. Every one of these outcomes depends on resilient bearer networks, assured radio services and cyber ready operational technology (Network Rail CP7 Delivery Plan, 2024 to 2029; ORR PR23 Final Determination, 2023). The approximately £44 to £45 billion CP7 funding envelope signals sustained multiyear workload density. Telecoms therefore remains on the critical path across routes and national portfolios (Network Rail CP7 Delivery Plan, 2024 to 2029).

At the same time, the workforce signal is deteriorating. NSAR’s 2024 dataset shows approximately 220,500 rail workers, with an average age of around 44 and roughly one third aged 50 or over. Under current trajectories, up to 90,000 could leave by 2030 through retirement or attrition. That represents a material escalation from the 75,000-figure highlighted in 2023 (NSAR Rail Workforce Survey, 2024; NSAR Rail Workforce Survey, 2023).

Technologically, the environment is shifting. GSM R support is finite, with general support extending to around 2030 and thereafter dependent on contract terms. FRMCS specifications have progressed through Version 1 and into Version 2 planning, expanding assurance scope and competence requirements (UNIFE and UNITEL GSM R Long Term Support Statement, 2021; Europe’s Rail FRMCS Scope and Planning Report, 2023).

Externally, adjacent sectors are competing for the same skills. Data centre expansion is particularly relevant. Credible analyses indicate approximately 5.0 TWh of data centre electricity consumption in 2023, with forecasts approaching 26 TWh by 2030. That level of growth is a practical proxy for escalating demand for fibre, IP, DC power and commissioning skills that also underpin rail telecoms delivery (Oxford Economics Data Centre Study, 2025; National Grid DSO Data Centre Impact Study, 2025).

Cyber oversight is tightening. The ORR has initiated structured inspections of cyber risk within railway safety regulation, raising expectations for configuration management, supplier assurance and tested recovery as embedded lifecycle disciplines (ORR Cyber Risk Blog and Inspection Approach, 2024).

The conclusion for directors is direct. Rail telecoms delivery is capability constrained. Organisations that treat capability as a production system, with structured pipelines, progressive deployment on real work and assurance first governance, will materially reduce schedule risk, protect safety and stabilise cost under CP7 conditions (Network Rail CP7 Delivery Plan, 2024 to 2029).

Rail Telecoms Scope: What must be delivered and protected

Operational and safety critical radio

GSM R remains the operational radio platform today. However, long-term support is time bounded, with general support expected to around 2030 and extended support dependent on contractual arrangements. Early coexistence and migration design is therefore prudent rather than optional (UNIFE and UNITEL GSM R Support Statement, 2021).

FRMCS, built on mission critical 5G architecture, introduces new interfaces, quality of service expectations and migration complexity. Version 2 planning and industry roadmaps increasingly emphasise pilot led transition in place of wholesale cutover approaches (Europe’s Rail FRMCS Scope and Planning Report, 2023).

Digital IP transport and FTNx

FTNx migrations consolidate signalling circuits, SCADA, telephony, alarms and CCTV backhaul onto modern resilient transport. On the ground, this translates into fibre splicing and OTDR testing, ODF and rack build, DC power upgrades, commissioning and tightly controlled cutovers, often within restricted access windows (WCML FTNx migration case coverage, 2023).

CP7’s reliability and information commitments implicitly depend on telecoms being treated as Tier 0 enabling infrastructure, with its own readiness gates and assurance thresholds (Network Rail CP7 Delivery Plan, 2024 to 2029).

Stations, depots and customer systems

CCTV, VMS, PA and VA, passenger information systems, help points and access control all rely on deterministic IP, disciplined VLAN and quality of service configuration and robust documentation for assurance and handback. CP7’s customer facing ambitions require repeatable technical patterns and evidence led quality assurance, not ad hoc engineering (Network Rail CP7 Delivery Plan, 2024 to 2029; Network Rail CP7 Media Briefing, 2023).

Cyber integrated engineering

Cyber risk is now inspected in a manner comparable to safety risk. Engineering change must demonstrate configuration baselines, supplier assurance, access control discipline and tested recovery embedded within normal lifecycle activities (ORR Cyber Risk Blog and Inspection Approach, 2024).

Demand drivers that will stretch capability

First, CP7 workload density. National and route portfolios are required to operate, maintain and renew the network through to 2029. Telecoms is a silent dependency across a wide range of outputs (Network Rail CP7 Delivery Plans; ORR PR23 Determination).

Second, Digital Railway and ETCS momentum. The ECDP leads, while the Long Term Deployment Plan signals steady multiyear transition and fleet fitment. Bearer and radio continuity are non-negotiable enablers (Network Rail Digital Railway LTDP, 2019 and ongoing updates).

Third, FRMCS groundwork. GSM R obsolescence combined with maturing FRMCS specifications compels early coexistence architecture, spectrum planning and migration pilots (UNIFE and UNITEL GSM R Support Statement, 2021; Europe’s Rail FRMCS Scope and Planning Report, 2023).

Fourth, cyber scrutiny. Structured ORR inspections elevate cyber in change engineering from best practice to acceptance prerequisite (ORR Cyber Risk Blog and Inspection Approach, 2024).

Fifth, cross sector labour pull. Data centre expansion is a visible leading indicator of wage pressure and competition for fibre, IP and DC skills (National Grid DSO Data Centre Impact Study, 2025; Oxford Economics Data Centre Study, 2025).

The workforce reality

The rail workforce stands at approximately 220,500 in 2024, down year on year. The average age is around 44 and approximately one third are aged 50 or above. Up to 90,000 may leave by 2030 (NSAR Rail Workforce Survey, 2024).

Skills deficits, including in systems engineering, correlate with wage inflation and rising project costs (RailBusinessDaily summary of NSAR findings, 2023).

Diversity improvements remain modest, with women representing approximately 17 percent and ethnic minority groups approximately 14 percent. This constrains short term expansion of the talent pool (NSAR Rail Workforce Survey, 2024).

Scarcity is most acute where rail competence intersects with deep technical expertise: transmission and IP, fibre and structured cabling with OTDR, CCTV and PA integration, GSM R and FRMCS planning, systems and assurance. These roles frequently sit directly on the critical path for renewals, cutovers and handback (Network Rail CP7 Delivery Plan, 2024 to 2029).

Recurrent delivery risks

Across programmes, patterns are repeating.

Assurance bottlenecks emerge late. Requirements traceability, interface control documents, verification and validation records and operational acceptance evidence often lag physical build. Defects then surface during access constrained periods, jeopardising handback (Network Rail CP7 Delivery Plan, 2024 to 2029).

Over reliance on small specialist cohorts is common. Senior testers and integrators are frequently double booked. When they move, knowledge leaves with them (NSAR Rail Workforce Survey, 2024).

Legacy to IP cutovers are fragile. FTN to FTNx migrations concentrate risk into short splicing and testing windows, particularly where configuration baselines are incomplete (WCML FTNx migration case coverage, 2023).

Radio transition risk increases if FRMCS migration architecture, including spectrum, quality of service, fallback and test regimes, is not defined early. GSM R support timelines do not flex to accommodate programme delay (UNIFE and UNITEL GSM R Support Statement, 2021; Europe’s Rail FRMCS Report, 2023).

Cyber non conformities can undermine acceptance where configuration, access control or recovery evidence is incomplete under ORR scrutiny (ORR Cyber Risk Blog and Inspection Approach, 2024).

Rail telecoms delivery under CP7 conditions requires two disciplines: flow and evidence.

Flow means the right competence applied at the right moment. Senior specialists focus on interfaces, commissioning and acceptance. Structured pathways support repeatable tasks and progressive development (Network Rail CP7 Delivery Plan, 2024 to 2029).

Evidence means assurance artefacts are generated concurrently with engineering. Requirements traceability, interface control, configuration baselines, operational acceptance evidence and cyber checks are not reconstructed at the end of the programme (ORR Cyber Risk Blog and Inspection Approach, 2024).

Progressive delegation is central. Supervised engineers can execute first fix, structured cabling, endpoint installation, OTDR traces and documentation capture. Specialists retain responsibility for integration, cross system validation, cutover and acceptance. This protects scarce expertise and increases throughput (WCML FTNx migration case coverage, 2023).

Engineering capability as a system

Near term stabilisation requires explicit critical path ownership. Each work package should have named technical accountability and early identification of single points of failure, particularly in commissioning and assurance (Network Rail CP7 Delivery Plan, 2024 to 2029).

A living competence map aligned to real tasks is essential. With potential departures reaching up to 90,000 by 2030, competence must be validated at task level, not inferred from job title (NSAR Rail Workforce Survey, 2024).

Medium term capability stabilisation requires structured technical progression pathways across installer, integrator, tester, commissioning, systems and assurance roles. Twelve to twenty four months to independent rail competence is realistic given access, safety and assurance rigour. Workforce planning must reflect that timeline (NSAR Workforce and Industry Practice Insight, 2023 to 2024).

Cyber ready engineering should be embedded into change control as standard practice. Secure configuration, asset inventory control, managed updates and tested recovery are engineering outputs, not compliance afterthoughts (ORR Cyber Risk Blog and Inspection Approach, 2024).

Performance measures that matter

Technical competence health can be measured as the percentage of tasks executed by validated personnel within each role family (NSAR Rail Workforce Survey, 2024).

Specialist utilisation effectiveness should track the proportion of senior time devoted to integration, commissioning and acceptance rather than routine activity (Network Rail CP7 Delivery Plan, 2024 to 2029).

Assurance quality can be assessed through first time operational acceptance pass rates, defect density per subsystem and evidence completeness. These are leading indicators of timetable adherence and access efficiency (Network Rail CP7 Delivery Plan, 2024 to 2029).

Cyber readiness can be tracked through the percentage of assets with verified configuration baselines, successful recovery test rates and supplier assurance coverage (ORR Cyber Risk Blog and Inspection Approach, 2024).

Conclusion

Rail telecoms delivery is now fundamentally a capability problem. Capital is committed. Technology pathways are defined. The binding constraint is competent people applied in the right structure at the right time.

Directors who deliberately engineer their capability system, through structured progression, progressive delegation and assurance first, cyber ready change, will reduce schedule risk, protect safety and stabilise programme cost under CP7 conditions. Those who do not will find that the constraint does not ease. The organisations that master this will set the pace for the FRMCS era and the wider digital railway (Network Rail CP7 Delivery Plan, 2024 to 2029; Europe’s Rail FRMCS Scope and Planning Report, 2023).

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